Testimonials

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testimonials@cadwell.com

“I am an avid fan of the Cadwell Sierra Wave system. No other machine can touch the report generating ability. There is virtually unlimited capacity to include clinical information, literature references and patient education, and you can tailor it to your exact needs. You can copy and paste articles into the choice or text selection options, or have standard basic paragraphs that you create, drop into your report. The "Impression" section can be as basic or as complicated as you design it, and you can vary the sophistication in the report to match your referring provider's preference.”  JMB, M.D.

“I purchased a Cadwell Sierra Wave after viewing the used and refurbished market, and I can't say how happy I am that I bought a new one. The customer support has been fantastic, and the sales team has been able to help me when I have any questions or concerns or in need of help. They are true professionals, and have been there when I need them.” Z. Bohart, M.D.

After using ________ EMG machine for many years I decided to switch to Cadwell. (I have many years of excellent experience with their digital EEG system.) Within two days of my phone call, I had a fully functioning Cadwell EMG in my office to use on loan until my order was fulfilled. It was easy to accommodate to this very user friendly, efficient, practical, but still sophisticated new system. Thanks, Cadwell!” 
K. Varga, M.D., Ph.D.

“We have been very satisfied with Cadwell's products and the service we have received from the sales and support staff. I have used many different types of EEG and EP equipment over the years, and have worked with many different companies, and I can say without a doubt, I have never had such immediate response and support from a company before. I never have to worry about only being able to call between certain hours to get support. My emails are answered promptly, I can usually always get someone on the phone, and when I can't, my messages are always returned right away. Jim and Grant will always come into the lab to help us with anything we need. The software for the EP and EEG machines are very intuitive and easy to use. I never have a hard time showing new employees how to use the computers. It takes only a few minutes and they are ready to go.” M. List, R. EEG T.

"I started a new practice shortly after I finished my residency, and I had a lot on my plate to juggle. I needed a hassle free, easy to use, with good return on the investment NCS/EMG machine. Finally I made up my mind to purchase the new well packaged Cadwell Sierra Wave. Was slightly priced above its competitors, but I thought it is going to offer me a smooth work flow, easy report writing, and versatility in adding more modules as my cash flow improves. And it worked very well, I am really pleased with the ease and speed the reports are generated. The flexibility to add, and edit studies during a procedure is very easy. What I found very helpful, is the detailed illustrated reference, of each sensory and motor study. No more books and reference notes, everything is in front of me on the same laptop, I am doing the study on. Cadwell worked with me to get equipment in my practice as soon as possible with affordable payment plan. My sales rep kept in contact with me during my "making my mind up” period, which stretched over a few months. He also understood the importance of getting the most well packaged deal for a start up practice, that I could maximize the benefit of the money I was investing in equipment purchase. There was no pressure. Only what would benefit my practice the most. I needed technical support shortly after started to do studies. It was really smooth with the technician logging to my computer remotely, and solving the issue quickly. There was no need for lengthy phone conversation. Cadwell staff was really pleasant and helpful when I did my first order. What was also nice is having the ordering catalog included in the help menu (like the illustrated NCS atlas), I did not think of it too much when I was getting my in service. But it turns out that I use these references frequently."  A. Al-Hariri, M.D.