Service Support
For Service related help with Cadwell instruments, you can contact our staff of professionally trained service technicians. Phone support is provided free-of-charge for the life of your instrument.
Department hours are Monday-Friday, 6:30 AM – 5:00 PM, Pacific Standard Time
Phone: (800) 245-3001
(509) 735-6481
Email: Service@cadwell.com
Click here to request information about Service Contracts.
Remote Assistance
Remote assistance and troubleshooting is available for systems under warranty or service contract. With your permission, a service technician can establish a secure connection to your Cadwell instrument via the internet.
Please call the service department at the numbers shown above. A service technician will verify your account information and will then ask you to click on the button shown below to begin a remote assistance session.
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